Privacy Policy

Effective Date: February 17, 2025

At CandySkinnie, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or engage with our services. By using our website and services, you consent to the practices outlined in this policy.

1. Information We Collect

We collect personal information when you make a purchase, create an account, subscribe to our newsletter, or interact with our website in other ways. The types of information we may collect include:

  • Personal Identification Information: Name, email address, shipping address, phone number, and payment information.
  • Non-Personal Identification Information: Browser type, device type, IP address, and browsing behavior on our website.
  • Payment Information: Credit card numbers and billing information are processed securely through our payment partners. We do not store your payment details on our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, manage payments, and provide shipping information.
  • Customer Support: To respond to inquiries, address issues, and provide customer service.
  • Marketing and Promotions: To send you newsletters, special offers, or information related to our products and services. You can opt-out of marketing emails at any time by following the unsubscribe instructions in the email.
  • Website Improvement: To analyze trends, improve website functionality, and personalize your shopping experience.

3. How We Protect Your Information

We implement a variety of security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes the use of secure servers and encryption technology (SSL) to process sensitive payment information.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party vendors who assist us with order fulfillment, payment processing, marketing, and other business operations. These service providers are required to protect your information and use it only for the purposes for which it was shared.
  • Legal Compliance: We may disclose your information if required by law or in response to legal requests from governmental authorities.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website, track your preferences, and gather analytical data. Cookies are small files stored on your device that allow us to recognize you when you return to our site.

You can control cookie settings through your browser, and you have the option to disable cookies. However, disabling cookies may limit some functionality on our website.

6. Your Rights and Choices

  • Access and Update: You have the right to access, update, or correct your personal information by logging into your account or contacting us.
  • Opt-Out: You can opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
  • Data Deletion: If you wish to delete your personal information, please contact us at info@candyskinnie.com. We will process your request in accordance with applicable laws.

7. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us immediately, and we will take steps to remove it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the Effective Date at the top of this page. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us:

Thank you for trusting CandySkinnie with your personal information. We are committed to protecting your privacy while providing you with exceptional products and services.

Effective Date: February 17, 2025