
Terms and Conditions
Effective Date: February 17, 2025
Welcome to CandySkinnie! These Terms and Conditions (“Terms”) govern the use of our website and services, including your purchase of products through our site. By accessing or using our website and placing an order, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please refrain from using our website.
1. Use of Our Website
- Eligibility: To use this website, you must be at least 18 years old or have the consent of a parent or guardian. By using the site, you affirm that you meet this requirement.
- Account Creation: You may be required to create an account to make purchases or access certain features of the website. You are responsible for maintaining the confidentiality of your account and password, and you agree to notify us immediately if you suspect unauthorized use of your account.
- Prohibited Activities: You may not use our website for illegal purposes or activities that violate our terms, including but not limited to fraud, harassment, or distributing harmful content. We reserve the right to suspend or terminate your account for any violations.
2. Product Information
- Product Descriptions: We make every effort to accurately describe and display our products. However, we cannot guarantee that product descriptions, images, or other content on the website are error-free, complete, or up-to-date. If you notice any discrepancies, please contact us for clarification.
- Product Availability: While we strive to maintain accurate stock information, product availability may change. We reserve the right to cancel an order if a product is out of stock, in which case we will notify you immediately and offer a refund or alternative options.
3. Pricing and Payment
- Pricing: All prices are listed in U.S. dollars and are subject to change without notice. We reserve the right to correct any pricing errors. Prices displayed on the website are final at the time of purchase, and shipping and taxes will be added as applicable.
- Payment Methods: We accept various payment methods, including credit cards, debit cards, and PayPal. Payments are processed securely through our trusted payment processors. You agree to provide accurate and complete payment information when making a purchase.
- Payment Authorization: By placing an order, you authorize CandySkinnie to charge the provided payment method for the total amount of your purchase, including taxes and shipping fees.
4. Order Acceptance
- Order Confirmation: After placing an order, you will receive a confirmation email with the details of your purchase. This confirmation does not constitute acceptance of your order but is simply a confirmation that we have received it.
- Order Processing: Once your payment is authorized, your order will be processed for shipment. You will receive a shipping confirmation email once your order has been dispatched. We reserve the right to cancel or modify any order at our discretion, particularly in cases of suspected fraud, pricing errors, or other issues.
5. Shipping and Delivery
- Shipping Methods: We offer various shipping options, including standard and expedited delivery. Shipping costs will be calculated during checkout based on the delivery method and destination.
- Delivery Times: While we strive to meet the estimated delivery times, they may vary based on location, weather, and other external factors. Please note that we cannot guarantee exact delivery dates.
- International Orders: For international orders, customers are responsible for any customs duties, taxes, or import fees imposed by the destination country. Delivery times may also vary for international shipments.
6. Returns and Refunds
- Returns: We offer a 30-day return policy for most products, as outlined in our Refund and Returns Policy. If you are not satisfied with your purchase, please follow the instructions provided to initiate a return.
- Refunds: Refunds will be issued to the original payment method once the returned items are inspected and confirmed to meet our return criteria. Please note that shipping fees are non-refundable.
7. User-Generated Content
- Content Submission: By submitting content (such as product reviews, comments, or photos) to our website, you grant CandySkinnie a non-exclusive, royalty-free, worldwide license to use, display, and distribute the content in connection with our business.
- Content Guidelines: You agree that any content you submit will not violate the rights of others or contain offensive, harmful, or illegal material. We reserve the right to remove any content that violates our guidelines.
8. Intellectual Property
- Trademarks and Copyright: All content on our website, including text, graphics, logos, and product images, is protected by copyright and trademark laws and is owned by CandySkinnie or used with permission. You may not use, reproduce, or distribute any content without prior written permission from us.
9. Privacy and Data Security
- Privacy: We value your privacy. Our use of your personal information is governed by our Privacy Policy. By using our website, you consent to the collection, use, and disclosure of your information as outlined in our policy.
- Data Protection: We implement various security measures to protect your personal information. However, no method of online transmission is entirely secure, and we cannot guarantee the absolute security of your data.
10. Limitation of Liability
- No Liability: CandySkinnie is not liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services. Our liability is limited to the total amount paid for the product in question.
- Force Majeure: We are not liable for any failure to fulfill obligations due to circumstances beyond our control, including but not limited to natural disasters, strikes, or other force majeure events.
11. Governing Law and Dispute Resolution
- Governing Law: These Terms are governed by and construed in accordance with the laws of the state of Kentucky, United States, without regard to its conflict of law principles.
- Dispute Resolution: Any disputes arising out of or relating to these Terms shall be resolved through arbitration or mediation in Kentucky. By agreeing to these Terms, you waive your right to a jury trial.
12. Changes to Terms
- Modification: We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated Effective Date. We encourage you to review these Terms periodically for any updates.
13. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
- Email: info@candyskinnie.com
- Phone: (606) 546-8881
- Address: 29 Sisters Ln, Heidrick, Kentucky (KY)
By using our website and making purchases, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.
Effective Date: February 17, 2025