Shipping Policy
Effective Date: January 2, 2025
We strive to deliver your order as quickly and securely as possible. This Shipping Policy outlines the terms for shipping products purchased through our website.
1. Shipping Methods
We offer various shipping methods, including standard and expedited shipping, to ensure that you receive your order in a timely manner. Shipping costs will be calculated at checkout based on your location and the shipping method you choose.
2. Processing Time
Orders are processed and shipped within 1-3 business days from the date of order. Orders placed on weekends or holidays will be processed the following business day.
3. Shipping Destinations
We ship to most countries worldwide. International shipping times vary depending on the destination, and additional customs fees or taxes may apply.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment through the carrier’s website.
5. Shipping Delays
While we strive to meet all shipping timelines, unforeseen circumstances such as weather conditions, customs delays, or other factors may affect delivery times. We are not responsible for delays caused by third-party carriers.
6. Shipping Charges
Shipping charges are calculated at checkout based on the shipping method and destination. Free shipping may be offered for certain promotions or minimum order values.
7. Damaged or Lost Shipments
In the unlikely event that your package is lost or damaged during transit, please contact us immediately at info@candyskinnie.com. We will work with you to resolve the issue and, if necessary, file a claim with the carrier.
8. Contact Us
If you have any questions about shipping, please contact us at:
CandySkinnie
3046 Grasselli Street, Portsmouth, New Hampshire, United States
29 Sisters Ln, Heidrick, Kentucky (KY)
Phone: (606) 546-8881
Email: info@candyskinnie.com